Rujukan Laman

How kingb88 Protects Your Personal Data

At kingb88, your personal data is handled with care and with full transparency — we collect only what we need to run your account, process your deposits via…

Data collected with consentEncrypted account storageTouch 'n Go, GrabPay, Boost dan FPX payment data protectedYour rights upheld under Malaysian lawContact us to update or delete your data

Explore the Lobby Read FAQ

What We Collect and Why It Matters

kingb88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with kingb88, we collect your name, email address, contact number, and payment identifiers such as your Touch 'n Go wallet reference, GrabPay account token, Boost transaction ID, or FPX bank reference. This information is used solely to verify your identity, process

1
your deposits and withdrawals, and maintain the security of your account. We do not sell or rent your data to third parties. Usage data — such as pages visited and session duration — is gathered through cookies to help us improve how the platform performs for
2
you. Where access or eligibility is concerned, availability depends on local law and applies only where local law permits. All data is processed in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our privacy team is available through three direct channels. Whether you are based in Johor Bahru or anywhere else in Malaysia, we aim to respond to all data-related requests within five business days of receipt. Please include your registered email and the nature of your request so we can locate your account records promptly.

Team online

Email Privacy Request

Send your data access, correction, or deletion request to our dedicated privacy email address. Include your registered account email and a clear description of what you are requesting so we can act on it without delay.

Live Chat Support

Open the live chat window on kingb88.com and select the Privacy or Account topic. Our support team can log your request in real time and escalate it to the data team within one business day.

Written Correspondence

For formal data-subject requests under PDPA 2010, you may submit a written request through our contact form. We will acknowledge receipt within 48 hours and provide a full response within the statutory period.

HOW WE HANDLE DATA

Six Ways We Uphold Your Data Rights

We have built our data practices around six clear commitments so you always know how your information is being used, stored, and protected inside your kingb88 account.

Secure Data Storage

All account data is stored on encrypted servers. Payment identifiers from Touch 'n Go, GrabPay, Boost dan FPX transactions are tokenised so the raw payment credentials are never held in plain text within our systems.

Cookie Policy Transparency

We use first-party session cookies to keep you logged in and analytics cookies to measure page performance. You may manage or withdraw cookie consent at any time through the cookie settings panel on kingb88.com.

Account Security Practices

Two-step verification is available on every account. Login attempts from unrecognised devices trigger an email alert so you are immediately aware of any access that was not initiated by you.

Data Retention Schedule

We retain account and transaction records for as long as your account is active and for up to seven years after closure, in line with Malaysian financial record-keeping obligations. After that period, records are securely deleted.

Third-Party Data Sharing

We share data only with payment processors and identity-verification providers necessary to operate your account. Each third party is bound by a data-processing agreement and may not use your data for their own marketing purposes.

Your Right to Correction and Deletion

You may request a copy of all data we hold about you, ask us to correct inaccuracies, or request deletion of your account data. Requests are processed within five business days through our privacy contact channels.

Your Privacy Questions Answered

The questions below address the most common concerns we receive about how your data is handled at kingb88. If your question is not covered here, please reach out through any of the contact channels listed in the section above — our team is available to help you understand and exercise your privacy rights.

We collect your name, email address, phone number, and date of birth for identity verification. Payment identifiers from Touch 'n Go, GrabPay, Boost dan FPX, or FPX transactions are also recorded to process deposits and withdrawals accurately.

We share data only with payment processors and KYC verification providers required to operate your account. These parties are contractually prohibited from using your data for any purpose outside the service they provide to us.

Account and transaction records are kept for up to seven years after account closure to meet Malaysian financial and regulatory obligations. Once that retention period ends, your records are permanently deleted from our systems.

Send a data-access request to our privacy email or use the contact form on kingb88.com. Include your registered email address. We will compile and return your data summary within five business days of receiving your request.

Yes. You may submit a deletion request through live chat or our privacy email. We will remove your data after confirming your identity and completing any outstanding transaction records required under Malaysian law.

We use session cookies to maintain your login and analytics cookies to monitor site performance. You can manage your cookie preferences at any time via the cookie settings panel on kingb88.com without affecting your ability to use the platform.

Contact our support team immediately through live chat on kingb88.com. Change your password straight away and enable two-step verification. We will review login records for your account and flag any unauthorised access for investigation.

How kingb88 Protects Your Personal Data

Reach Us About Your Privacy Rights

Email Privacy Request

Live Chat Support

Written Correspondence

Six Ways We Uphold Your Data Rights

Secure Data Storage

Cookie Policy Transparency

Account Security Practices

Data Retention Schedule

Third-Party Data Sharing

Your Right to Correction and Deletion

Your Privacy Questions Answered

01 What personal data does kingb88 collect when I open an account?

02 Does kingb88 share my data with outside parties?

03 How long is my account data kept after I close my account?

04 How do I request a copy of the data kingb88 holds about me?

05 Can I ask kingb88 to delete my personal data?

06 What cookies does kingb88 use and can I turn them off?

07 What should I do if I suspect someone else has accessed my account data?

Related Pages